Indi Alibaba

Est. 2026 • Brand Hub

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Terms and Conditions

Last Updated: July 22nd, 2026

1. Introduction

Welcome to IndiAlibaba. These Terms and Conditions govern your access to and use of the IndiAlibaba website at https://indialibaba.com and the IndiAlibaba Android mobile application (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use the Service.

By creating an account, placing an order, or otherwise using the Service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

2. Company Information

3. Eligibility

By using the Service, you affirm that you are at least 18 years old, or that you are accessing the Service with the consent and supervision of a parent or legal guardian. If you do not meet these requirements, you must not use the Service.

4. Changes to Terms

We may modify or discontinue any part of the Service or these Terms at any time. Any changes will be effective upon posting the revised Terms on the Service. We will update the "Last Updated" date at the top of this page when changes are made. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms.

5. User Accounts

To access certain features of the Service, you may be required to create an account using your mobile number and OTP verification. You are responsible for maintaining the security of your account and any device used to access it, and for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, abuse the customer support system, or misuse the Service in any way.

6. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorised access to any part of the Service or its backend systems.
  • Interfere with or disrupt the operation of the Service.
  • Upload, transmit, or distribute malicious software or harmful code.
  • Create fake accounts or impersonate another person or entity.
  • Abuse the customer support or chat system.
  • Scrape, crawl, or harvest data from the Service without our express written permission.
  • Engage in any activity that places an unreasonable load on our infrastructure.

7. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content are free from errors or omissions. If a product you receive is not as described, your sole remedy is to return it in accordance with our Returns and Refunds Policy.

8. Order Acceptance

Orders placed through the Service are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to suspected fraud, pricing errors, stock availability, or other legitimate business reasons. You will be notified promptly if your order is cancelled and any payment taken will be refunded.

9. Pricing and Payment

All prices are displayed in Indian Rupees (INR) and are subject to change without notice. Payments are securely processed through Razorpay and any other payment methods made available during checkout. IndiAlibaba does not store your complete payment card information. You agree to pay all charges incurred by you or any users of your account and any applicable taxes.

10. Shipping and Delivery

Delivery estimates provided during checkout or order confirmation are for convenience only and are not guaranteed. Delays caused by courier services, natural disasters, government actions, or other events beyond our reasonable control may occur. We will make every reasonable effort to keep you informed of the status of your order.

11. Returns and Refunds

Our Returns and Refunds Policy, available at https://indialibaba.com/refund-and-returns-policy, is incorporated into these Terms by reference. By making a purchase, you agree to the terms of that policy.

12. Third-Party Services

Certain features of the Service rely on third-party service providers for payment processing, SMS messaging, push notifications, AI-powered customer support, and data storage. Your use of such features may also be subject to those third parties' applicable terms and policies. IndiAlibaba is not responsible for the acts or omissions of third-party service providers.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

14. Intellectual Property

All content on the Service — including text, graphics, logos, images, software, the mobile application, databases, and product data — is the property of IndiAlibaba or our licensors and is protected by applicable intellectual property and trademark laws. You may not reproduce, distribute, modify, or otherwise use our content or trademarks without our express written permission.

15. Limitation of Liability

To the fullest extent permitted by applicable law, IndiAlibaba (SRI MEENAKSHI GLOBAL TRADERS), its affiliates, officers, directors, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service — whether accessed via our website or mobile application — or the products purchased through it, including loss of data, revenue, or business opportunity.

16. Indemnification

You agree to indemnify and hold harmless IndiAlibaba, its affiliates, and their respective officers, directors, and employees from any claims, losses, damages, liabilities, or expenses (including reasonable legal fees) arising from your use of the Service or your violation of these Terms.

17. Governing Law

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Madurai, Tamil Nadu, India.

18. Force Majeure

IndiAlibaba shall not be liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including natural disasters, floods, fires, pandemics, government actions, war, cyberattacks, power failures, telecommunications failures, or other unforeseen events. We will make reasonable efforts to resume performance as soon as practicable after such an event.

19. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and IndiAlibaba regarding your access to and use of the Service and supersede all prior agreements, understandings, or communications relating to the Service.

20. Contact Information

If you have any questions about these Terms, please contact us:

SRI MEENAKSHI GLOBAL TRADERS (IndiAlibaba)
Star Avenue, Plot No. 1
SKS Street
Madurai, Tamil Nadu 625020
India

Email: support@indialibaba.com

Website: https://indialibaba.com